Can I speak to the doctor?
What a clinical discussion can clarify
A doctor can help distinguish symptom patterns, review previous treatment and surgery, consider contraindications and identify when a different clinical pathway is more appropriate. For urinary symptoms, the discussion may include strengthening, relaxation and bladder training as well as device treatment.
How do the brain, bladder and pelvic floor work together? · EMSELLA, pelvic-floor exercises and bladder training: how are they different? · What Happens at a ¹EM Consultation? From Assessment to Treatment
Yes. ¹EM is a doctor-led clinic, and you can request to speak directly with Dr Emir about your treatment, medical history, individual goals or any clinical questions you may have.
Our team can help with general questions about appointments, treatment programs, pricing and what to expect.
When your question requires individual medical assessment or clinical judgement, it can be reviewed directly by Dr Emir Ashour.
You are also welcome to specifically request a conversation with Dr Emir when arranging your consultation.
What does doctor-led treatment mean at ¹EM?
At ¹EM, treatment is delivered within a clinical framework rather than simply operating EMSculpt Neo or EMSELLA as standalone wellness devices.
Medical oversight can include:
reviewing your medical history
assessing treatment suitability
identifying relevant precautions or contraindications
understanding your individual goals
designing your treatment plan
reviewing more complex clinical questions
monitoring progress during your program
reassessing your plan where appropriate
This means you have access to clinical oversight when it is relevant while still keeping the treatment experience straightforward and convenient.
Can I speak with Dr Emir before deciding to start treatment?
Yes.
You are encouraged to ask questions before starting your program.
If there is something you would specifically like to discuss with Dr Emir, simply let the team know when you book or during your consultation.
This is particularly useful if you have:
an existing medical condition
previous surgery
an implanted medical device
medications you think may be relevant
previous treatment history
pelvic health concerns
rehabilitation or strengthening goals
questions about which treatment area or program may suit your goals
The purpose of your consultation is to give you a clear understanding of the treatment and your personalised plan before you proceed.
Do I need to speak with the doctor before every treatment?
Usually, no.
Once your treatment plan has been established, routine sessions can be delivered by appropriately trained members of the ¹EM clinical team.
Dr Emir remains available for clinical oversight and can review your treatment if a medical question arises or if your plan needs to be reassessed.
This allows your treatment program to remain convenient while still operating within a doctor-led framework.
What sorts of questions can I ask Dr Emir?
You can ask any question that is important to you.
Common topics include:
whether EMSculpt Neo or EMSELLA is suitable for your goals
your medical history
medications
previous operations
implanted devices or metal implants
pelvic floor concerns
urinary symptoms
men's pelvic health
post-prostate pelvic strengthening
postpartum pelvic health
muscle strengthening
rehabilitation goals
body contouring
treatment frequency
expected treatment experience
how progress will be monitored
how your treatment plan will be personalised
If something matters to you, it is worth asking.
What if I only have a simple question?
You may not need to wait for a doctor.
Our team and Dee, the ¹EM AI assistant, can help answer many common questions, including:
how to book
how to reschedule
treatment session duration
general pricing
how consultations work
what EMSculpt Neo feels like
what EMSELLA feels like
what to wear
clinic location
what happens at your first appointment
how treatment programs are usually structured
If your question becomes specific to your own health, medical history or individual treatment plan, the team can arrange appropriate clinical input.
Can Dee answer medical questions?
Dee can provide general information based on the ¹EM clinical knowledge base and help explain how EMSculpt Neo, EMSELLA and the ¹EM treatment process work.
For questions requiring individual medical advice, Dee can help direct your question to the clinical team so it can be reviewed appropriately.
This gives you an easy first point of contact without preventing you from speaking directly with the doctor when needed.
What if my question is private?
That is completely fine.
If you would prefer to discuss something directly with the doctor, simply tell the team:
"I have a clinical question I'd prefer to discuss with Dr Emir."
You do not need to explain sensitive details to reception before requesting clinical review.
This can be particularly helpful for questions involving:
urinary leakage
pelvic floor symptoms
sexual wellness
erectile dysfunction
post-prostate concerns
postpartum pelvic health
other personal medical issues
Your consultation gives you the opportunity to discuss these concerns in an appropriate clinical setting.
Do I need a referral?
No.
You can contact ¹EM directly and arrange your consultation without obtaining a GP referral first.
If you already have relevant medical records, imaging, implant details or correspondence from another healthcare professional, these can be reviewed where helpful.
Can the doctor review my implant or previous surgery?
Yes.
If you have an implanted medical device, metal implant or previous surgery that may be relevant to treatment, tell us when you enquire.
Depending on the circumstances, Dr Emir may review:
the type of implant
its location
operative information
manufacturer information
relevant medical records
the proposed treatment area
This allows your treatment plan to be considered in the context of your individual medical history.
Can I ask questions during my treatment program?
Absolutely.
Your questions do not stop once treatment starts.
If you notice a change, have a new medical question or simply want to discuss your progress, let the clinical team know.
Where appropriate, this can be reviewed with Dr Emir.
How do I request to speak with Dr Emir?
You can:
mention it when submitting your consultation request
tell the team when they contact you
ask during your consultation
call reception on (03) 9067 7400
email reception@1em.com.au
If you already know which treatment you are interested in, you can start through the relevant treatment page.
Frequently asked questions
Can I speak directly with Dr Emir?
Yes. Tell the ¹EM team that you would like to discuss your treatment or medical questions with Dr Emir.
Can I ask the doctor about my medical history before treatment?
Yes. Your relevant medical history can be reviewed as part of establishing an appropriate personalised treatment plan.
Can I ask a question before I book?
Yes. You can contact the clinic or ask Dee a general question before arranging your consultation.
Will Dr Emir personally perform every treatment?
Not necessarily. Routine treatment sessions may be delivered by appropriately trained members of the ¹EM clinical team within your established treatment plan.
Can I speak to Dr Emir during my treatment program?
Yes. If a clinical question arises or your treatment plan needs review, tell the team.
Can I speak to the doctor about something private?
Yes. Simply tell reception that you have a clinical question you would prefer to discuss directly with Dr Emir.
Do I need a referral?
No. You can contact ¹EM directly.
Speak to the ¹EM team
If you have been considering EMSculpt Neo or EMSELLA but have a medical question you would like answered first, you do not need to work it out alone.
Start with a consultation and tell us what you would like to achieve.
Your questions can be answered, your relevant medical history can be reviewed and a personalised treatment plan can be developed for you.
Speak With Our Doctor-Led Team
Request your ¹EM consultation to discuss your goals, ask questions and find out what your personalised treatment pathway could look like.
Book Your Consultation
